NationalitiesNew Zealand - Current residence Portugal
Availability1 September 2026, dates are flexible depending on business requirements.
Professional Summary
I bring a diverse background across technical support, leadership, customer service,
field work, and warehouse operations. I learn quickly, stay calm under pressure, and
aim to deliver work that is both efficient and high-standard.
My Apple experience sharpened troubleshooting, communication, customer care, and team
training. My earlier logistics and hands-on roles strengthened reliability, practical
coordination, and comfort working in active environments.
Work Experience
Technical Specialist
Apple Australia
Delivered technical support for Apple devices in timed sessions and improved customer satisfaction.
Returned repaired devices to customers, confirmed outcomes, and guided further solutions when needed.
Managed check-ins, appointments, and device readiness to keep the store experience smooth.
Led training and supported collaboration across teams.
Delivery / Installation Specialist
Hot Spring Spas NZ
Delivered and installed spa pools with on-site and phone-based after-care support.
Managed warehouse operations, inventory movement, and store-location shipments.
Operated forklifts, scissor lifts, and boom lifts for day-to-day logistics.
Handled event setup, crane-support duties, customer escalations, and delivery planning.
Yardman / Delivery Driver
The Landscape Yard
Maintained stock accuracy, product bays, and yard organisation.
Operated front-end loaders and delivered materials safely and on time.
Supported yard renovations and new storage-bay improvements.
Duty Manager
Xtreme Entertainment
Managed staff, shift operations, tills, and end-of-day accountability.
Handled cash flow, bar duties, and liquor-licensing compliance.
Oversaw arcade and bowling maintenance to keep downtime low.
